Privacy policy

At Kerala Garden (www.keralagarden.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details.

  • Order Information: Product details, transaction history, order preferences.

  • Technical Information: IP address, browser type, device details, and usage data through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your orders, queries, or promotions.

  • Improve our website, products, and customer experience.

  • Send marketing emails (only if you have opted in).

  • Comply with legal and tax obligations.

3. Cookies and Tracking

  • We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic.

  • You can disable cookies in your browser settings, but some features of our website may not work properly.

4. Data Security

  • We use secure payment gateways and encryption to protect your personal and payment information.

  • We do not store your complete payment card details on our servers.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Trusted service providers (e.g., couriers, payment processors) to complete your orders.

  • Government authorities if required by law.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails at any time.

  • Request details of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

Contact Us
Kerala Garden
C/o M-Technologies
Ponkunnam, Kottayam – 686506, Kerala, India
Email: support@keralagarden.com
Phone: +91 6282377072